Acinonyx Technologies ('we' or 'our' or 'us') is committed to protect your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed. We hold firm control over https://acinonyx.co.in/ and all its subdomains. We ensure privacy for your data with utmost security.
What data do we collect ?
We collect information from you when you visit our website, register on our site, subscribe to our newsletter, respond to a survey or fill out a form.
Queries
When User submits any query on our portal, we collect the data shown in the 'Submit Your Query' form, Users' IP and browser user agent to help spam detection and the same details could be used to revert to your queries.
Cookies / Local Storage
When you submit any data on our site, you may opt-in to saving your name, email address and IP in cookies / local storage. These are for your convenience so that you do not have to fill it everytime. These cookies will lasts for an year.
If you have an account with us and logged in to portal, we will set a temporary cookie to determine your browser capabilities which contains no personal data and is discarded when you end the session.
Once you login, we will store your login information and personal preferences to local storage. Login details will be cleared once you logout where as preferences lasts for an year.
If you select “Remember Me”, your login token will be active for two weeks where as it will be destroyed if you logout.
Credentials
Credit card, Debit card, Bank login or OTP information will not be stored without users' consent. Payment gateways integrated on our portal will follow their 'Terms of Use' and 'Privacy Policy'.
How do we use the data we collect ?
To personalize your experience (your information helps us to better respond to your individual needs).
To improve our website (we constantly strive to improve our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
To administer a contest, promotion, survey, send email notifications, process transactions or other site feature.
How long do we keep the data we collect ?
When you leave a query, the query and its metadata are retained indefinitely to recognize, answer and approve automatically instead of holding them in a dead queue.
Users registered to our services (if any), we store all the information indefinitely that they provide in their profile.
Users are allowed to view or edit their personal information at any time (except they cannot change their username).
Users can also request to erase any personal data except that we use for administrative, legal or security purposes.
Whom do we share your data ?
Acinonyx has all the read / write permissions on the information and the same can be shared with any subsidiaries of Acinonyx Technologies Pvt Ltd.
What rights you have over your data ?
If you have an account with us, you can request to receive an exported file of your data that we hold, including any data you have provided to us.
Where do we send your data ?
Users' queries may be processed by an automated spam detection service.
Contact Us for Privacy Concern
If you have any query about our Privacy Policy or concern about privacy, feel free to write us at info@acinonyx.co.in